jeudi 25 février 2010

Tripwolf & Boo

Basically Tripwolf and Boo are social travel guides (community business model) and trip planners. They help travelers to share their expectations, experiences and recommendations.
If you plan a travel and don’t know what you will find or what to do during tour trip, these websites will help you find people who went there and contact them. Once you have returned, you can post your experiences so other travelers can benefit from them.

For the customers, the advantage is to have useful tips about their future travels. They can also contribute by advising other future travelers and share their memories. Through these websites, they can also plan in advance their trip, book their flight and find cars to rent or hotels. They can also learn the language! To resume, the traveler can plan entirely his future trip with this website.

The partner can make his business known in a large traveler community. If its product has a link to traveling, he will be called upon by a future traveler. The advantage is the clarity of these websites. When a traveler prepare his trip outside of Tripwolf or Boo, he will not think of everything. But if he passes through on of these websites, he will see what he needs (even if he doesn’t really need it!) and will click on the link. This is where the partner makes his revenue.

The owners, by using the community business model, makes himself known through the traveler community. With this, businesses will be interested to be referenced on their website and a partnership can be contracted. This a good source of revenue for Tripwolf or Boo.

The interest of either of these websites is, for the traveler, the rapidity and efficiency of the links to the partners websites. Such a service can be practised offline but it won’t be as efficient. Plus, the travelers won’t have the community at their disposal.
To resume, this kinf of service is only viable online.

Tripwolf and Boo are two websites based on the community business model. Now, from Michael Rappa, the community business model suits the Internet and is today one of the most fertile areas of development. For this kind of model, revenue can be based on the sale of ancillary products and services or voluntary contributions. It can also be tied to advertising and subscriptions for premium services.
So the services proposed by Tripwolf and Boo are both sustainable and scaleable.

Tripwolf and Boo only go so far for the travelers. You can book your flight, you hotel, your car and even some of the tours. But neither of these website propose an all-planed trip, a kind of trip where the traveler don’t need to ask himself anything. Everything is planed.
With this in mind, you can imagine a planer on the websites where travelers program their trip: what kind of hotel, what kind of car, what kind of event, of food, of museums… Everything could be planed and once it is decided, the websites could charge it as a package trip.
With this method, the websites could think of a “special partnership deal” where the planer, a kind of software, could use directly the services of a partner (car rental or museum tours for exemple). This could represent another source of revenue: the normal partnership versus the priviledged one.

As for the community business model, there is many users for this model: facebook, meetic, linkedin…
www.linkedin.com
www.meetic.fr

mercredi 17 février 2010

Augmented Reality: contact tag

You want my contact? Why don't you scan it?



Check this out!


vendredi 12 février 2010

lundi 8 février 2010

vente-privee.com

Started in 2001 by Jacques-Antoine Granjon, vente-privee.com is a French company that offers famous brands at a discount price (from 30% to 70%).
The idea is to create a virtual space where selling events for any kind of product occurs for 3 or 4 days for privileged customers. The only way to benefit to these events is through a sponsor system.
48 hours before an event, the members receive an email that informs them about the product sold through a trailer. Once the event is over, the company places a global order to the brand. After reception, vente-privee ships the products ordered by its members.
For the first three years, vente-privee.com invests and develops itself. The success really begins in 2004 with a selling event around a famous lingerie brand.
In 2007, Summit Partners buys 20% of the company in order to sponsor a development in other countries. Today, vente-privee.com is present in France, Spain, Germany, Italy and Great Britain. In 2009, the company tries music with an exclusivity selling of Kabaret, a Patricia Kaas album, for 6 Euros.
In July 2009, the company counts a thousand workers, 8 million members in Europe, 3,5 millions customers and more than one million of unique visitors each day.

How does vente-privee make any money?

As previously said, vente-privee places its order to the brand once the selling event is over. The company does not spend any money for it as it is pre-paid by its customers. Because of its success, the order placed by vente-privee is quite large and they pay it with a discount.
The products are auto financed with a benefice.

Problems solved for customers, suppliers and company owners.

Customers: The members of vente-privee are warned of a selling event by mail two days before it occurs. Every brand sold is a famous one and the prices are exceptionally low (from 30% to 70%).
The members don’t have to go to a brand store to buy the products. They only need a net connection and a postal adress to purchase and receive their products.
They can discover new brands a new products every week, always with a very attractive discount price.
The members can feel priviledged as they are part of a club and, with only one purchase, can attain VIP status.
Suppliers: The brands have a new way to reach new customers. They can get rid of unsold products and maintain and increase their revenue with the private online channel.
New brands can make themselves known through a partnership with vente-privee. They can fidelize new customers with their discount prices.
They lower the risk of leftover stocks.
Company owners: As their orders are pre-paid, vente-privee has a low operating cost and a lower risk when an economy crisis happens. Through affiliation, subsription and commissions, the company has large revenue sources.

Vente-privee.com: refashions closeouts.

http://www.businessweek.com/globalbiz/content/jan2008/gb20080111_222659.htm?chan=innovation_branding_brand%20profiles

For Jennifer L. Schenker, vente-privee.com is all about presentation. Instead of showing pictures of unsold product, the company puts toghether promotional shots and videos featuring fashion models and original music that add lustre to the product. The campaigns are approved by the brands and help boost the sales.
This process is of course an important element to the company success but it does not entirely explain it. Actually, the success is mainly due to the first-mover advantage. The idea of Jacques-Antoine Granjon was original and bold (a good example of Design Thinking by the way). But the most unusual aspect of vente-privee is maybe its merchandising program. The company hires models, make-up artists, hairdressers, and photographers to produce daily fashion shoots showing leftover merchandise. The headquarters even houses a recording studio where original music for advertising trailers is created. The songs are so popular that Vente-privee.com now sells a CD of the tracks on its website.

What about another industry?

Vente-privee.com is all about about fashionable products, essencially clothes, handbags… although some selling events are for furnitures. These products are expendable or can be worn out. There is another industry with the same tendencies: wine.
The main wine producers wouldn’t need this kind of business model, although their products couls be available. No, the purpose of a “vente-privee around wine” would be to offer the product of unknown producers. That kind of model would be an advantage for them, to be known and reviewed, and for the customers, to discover new wines.
There are many models that already exists around wine. The main ones are 1jour1vin.fr and caveprivee.com.
http://www.1jour1vin.com/fr/
http://www.caveprivee.com/

samedi 6 février 2010

Subscription

With this business model, the user is charged a periodic fee to subscribe to a service.
This model reminds us of magazines and every major publishers choose it for their website. For example, the Financial Times website propose different kind of subscription:
- The standard online subscription offers an unlimited article allowance.
- The premium online subscription offers the same items of the standard plus the mobile news reader and the Lex column.
- The newspaper subscription is the classic one (Lex column and daily delivery) plus the free epaper access and the Financial Times Weekend delivery.
- The online + newspaper subscription offers all these items.

http://www.ft.com/cms/782b3c3e-e239-11dd-b1dd-0000779fd2ac.html?pspId=0001&segid=70152&

Weekly assignment for Sunday February 7, 2010

Peter Merholz has written “Why Design Thinking won’t save you” in October 9, 2009. He starts by complaining about all the articles about Design Thinking written these past months. For him, these articles are limited. They say that Design Thinking is a solution for businesses that need help concerning innovation. They say that it’s not the MBA-trained business men that could solve problems anymore or add value, but the ones who are “creatives”.

Now, Peter Merholz won’t even try to deny that. He will just say that that kind of dismissal is ludicrous. Design Thinking, although often a good solution, is not sufficient alone. It’s when it is mixed with business thinking that the value is added.

But then again, the author of the article does not limit himself with terms such as “Design Thinking” and “Business Thinking”. He graduated in anthropology and tells us that a big part of “Design Thinking” is “Social science Thinking”. He criticizes the design thinkers when they talk about being “human-centered” and “emphatic”. Actually, that’s exactly how Tim Brown talks about “Design Thinking” applied to governments (see my previous assignment). The design thinker has no agenda and that’s why his solution is often the more innovative and the more appropriate.
The truth is, says Peter Merholz, that it is not until very recently that the design schools teach about customer research.

He continues by talking about journalism and how, in his experience, information gathering and concise reports are keys to a company success. “Journalism Thinking” could definitely benefit to businesses.
He goes further again by evocating “Library Thinking”, “History Thinking” and “Arts Thinking”. After all, the core to “Design Thinking” is “think differently”. Librarian, historian and artists are always bringing up different perspectives. Could these disciplines not benefit businesses as well?
Peter Merholz concludes saying that the dichotomy between “Business Thinking” and “Design Thinking” is absurd. The important point, and I agree completely with him, is we must bring as many viewpoints and perspectives as possible in order to respond to whatever challenges we have in front of us.

Peter Merholz does not criticize “Design Thinking” per se, but the whole enthusiasm behind it. Although it is a nice way to create new opportunities, it is not the only one and certainly not an exclusive. “Design Thinking” is not the answer to our problem. We simply have to broad our perspectives and this “business model” is a part of the way. “Design Thinking” is not the solution but a part of it.

http://blogs.hbr.org/merholz/2009/10/why-design-thinking-wont-save.html